Privacy Policy

Last updated: August 31st, 2025

This Privacy Policy explains how Silverpoint Group Ltd, doing business as QuedUp ("we", "our", or "us"), collects, uses, and protects your information.

1. Information We Collect

Personal Information: such as name and email when you sign up for communications or an account.

Usage Data: such as IP address, browser type, and interaction with our Services.

Cookies & Tracking: to improve functionality and analyze usage.

2. How We Use Information

We use your information to:

  • Provide and maintain our Services
  • Communicate with you about updates or support
  • Send transactional and service-related emails
  • Analyze usage to improve our Services

3. Sharing of Information

We do not sell your data. We may share information with trusted third-party providers who help us operate the Services, including:

  • PostHog (analytics)
  • Resend (email delivery)

4. Data Retention

We keep your information only as long as necessary to provide the Services or comply with legal obligations.

5. Your Rights

Depending on your location, you may have rights under data protection laws (e.g., GDPR, CCPA) to access, correct, delete, or restrict the use of your personal information.

6. Security

We use reasonable safeguards to protect your information but cannot guarantee absolute security.

7. Changes

We may update this Privacy Policy from time to time. Significant changes will be posted on our website.

8. Contact

If you have questions, contact us at:

Email: support@quedup.dev

Address: Silverpoint Group Ltd, Ground Floor, Sterling House, Outrams Wharf, Little Eaton, Derby, England, DE21 5EL